Cookies and Privacy Policy

This Cookies and Privacy Policy describes how we handle your personal information on this Internet site (the “Site”). It applies generally to our Site. In addition to the privacy practices set out in this Cookies and Privacy Policy, we have Terms of Use which incorporate the terms of this Cookies and Privacy Policy. 

1. What are cookies?

Cookies are small text files which are placed on the computer or electronic device of a website user to provide the website operator with information about use of the Site. They are used for the purposes set out under item 2 below. Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your computer or electronic device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit Alternatively, you can search the internet for other independent information on cookies.

2. Why do we use cookies?

In broad terms we use cookies on our site for the following purposes: Analytical purposes: Analytical cookies allow us to recognize, measure and track users of our Site in anonymous form. The information collected includes the number of visitors to our Site, where visitors have come to our site from and the pages that they have visited. This helps us to improve the way our Site works, for example, by determining whether Site visitors can find information easily, or by identifying the aspects of the Site that are of the most interest to them. Usage preferences: Some of the cookies on our Site are activated when visitors to our sites make a choice about their usage of our site. The Site then ‘remembers’ the settings preferences of the user concerned. This allows us to tailor aspects of our Site to the individual user. Disclaimer: We use cookies on our Site to record when a Site visitor has seen a policy, such as this one, or provided consent. This helps to improve the user’s experience of our Site – for example, it avoids a user from repeatedly being asked to consent to the same terms. Session management: The software that runs our Site uses cookies for technical purposes needed by the internal workings of our servers. For instance, we use cookies to distribute requests among multiple servers, authenticate users and determine what features of our site they can access, verify the origin of requests, keep track of information about a user’s session and determine which options or pages to display in order for our site to function. Functional purposes: Functional purpose cookies store information that is needed by our applications to process and operate. For example, where transactions or requests within an application involve multiple workflow stages, cookies are used to store the information from each stage temporarily, in order to facilitate completion of the overall transaction or request.

3. Your cookie preferences

To make full use of our Site, your computer or electronic device will need to accept cookies, as our Site will not function properly without them. In addition, cookies are required in order to provide you with personalized features on our Site.

4. Third party cookies

When you visit our Site, you may receive cookies that are set by third parties. These may for example include cookies set by Google. These cookies are used for the purposes described in the “Why do we use cookies?” section of this policy. We do not control the settings of these third party cookies, so we suggest you might wish to check the third party websites for more information about their use of cookies and how to manage them.

5. Amending cookie preferences

If you wish to remove cookies set by our Site from your browser in the future, you may delete them. The instructions for removing cookies from your computer or electronic device depend on the operating system and web browser you use. Please note, however, that withdrawing your agreement to the use of cookies on our site will impair the functionality of our Site.

6. Information we may collect from you

We may collect and process the following data about you in accordance with this Cookies and Privacy Policy: information that you provide to us via our Site; if you contact us, we may keep a record of that correspondence and may record telephone calls in cases and under the conditions provided by law; and details of your visits to our Site and the materials and information that you access (through the cookies).

7. Use of your information

We may use data held about you in the following ways: to support your interaction with us, including to ensure that the content of our Site is presented in the most effective manner for you and your computer or electronic device; to provide you with information or products you may have requested through our Site; to notify you about changes to our Site and to ensure the ongoing accuracy and relevance of such data; for general internal research purposes, including to identify and analyse the regularity of the use of our Site and the nature of our Site’s users; and to design products and services for your use. We may disclose your personal data to our affiliates, agents and contractors (including to parties located outside the European Economic Area) for the purposes stated above. We may also disclose your personal data to third parties (including to parties located outside the European Economic Area). By using this Site, you consent to processing (including transferring) of your personal data in accordance with our Terms of Use and this Cookies and Privacy Policy and you warrant that all data provided by you is accurate.

8. Your rights

You have the right to request access to your personal data we hold about you, rectification of inaccurate data, as well as to withdraw your consent at any time and free of charges. Any request to exercise such rights must be addressed as provided below.

9. Contact us

If you have any questions about this Cookies and Privacy Policy, or our related practices, please contact us by e-mail at, by phone at +32 9 2779 888 or by mail at MyCartis NV, Industriepark 7C, building D, 9052 Gent, Belgium.